The heart of the 365 Rewards Program is simply this: We’ll give you 4% of your purchase in the form of 365 Rewards – Just to say ‘Thanks for Your business!’ You can collect your Rewards across a long term for a specific goal, or use them as quickly as they activate. And you can use your rewards on anything we sell, at any value!

We issued our first 365 Rewards card on Feb. 7, 2009. It was loaded up with $1.03 in rewards. Since then our customers have redeemed almost $200,000 in Rewards! It's not uncommon for customers to save up hundreds of dollars in Rewards and then treat themselves to a shopping spree! What are you saving your rewards for?


In-Store Rewards
On-Line Rewards

In-Store 365 Rewards Program

365 Rewards earned in-store are tracked in real dollar value, not points. $50.00 in 365 Rewards is worth $50.00 of Camp Connection merchandise.

How do I sign up for the in-store 365 Rewards program?

It’s Free! We'll sign you up at the sales counter. All we need from you is your name, your phone number (this will be your customer number), your postal code and an email address! There’s no waiting period or on-line activation, you can start collecting immediately! Back to Top

How do I collect Rewards in-store?

Simple. Just shop. When you check out, our sales staff will ask for your Phone number and your Rewards Card. They’ll bring up your name on the terminal and swipe your card - automatically adding your 4% Reward! Don’t have your card? No problem – We’ll start you a new one!

At this time 365 Rewards earned in-store and stored on your Rewards card(s) cannot be used when you shop on-line at Campstore.com. Back to Top

When can I use my Rewards in store?

Wait 15 days after we put them on your card. After that you can use them any time for any purchase.

At this time 365 Rewards earned in-store and stored on your Rewards card(s) cannot be used when you shop on-line at Campstore.com. Back to Top

How do I Redeem Rewards in-store?

Simply shop as normal, and let the sales clerk know that you would like to use your rewards when you are ready to check out. They will swipe your card and apply your 365 Rewards against the total.

You can use your active Rewards dollars in any amount you wish, from $ 0.01 to the entire value on your card. There is no minimum or maximum redemption limit. Back to Top

Why can I not use 365 Rewards collected in-store to shop on-line at Campstore.com?

To allow the same 365 Rewards to be used both in-store and on-line, we would need to maintain 2 databases of customer information and we would need to track any customer info, as well as rewards levels in real time across those databases. At the moment this is beyond our technical ability to do reliable and securely. We are working on a soloution to the problem. Back to Top

I have collected Rewards on several cards, can I put them together on one card?

We can group cards. It happens that People forget their Rewards cards, or change their Rewards strategy, or find an old one they thought lost. When you find yourself with three or four different cards, we can move all of those rewards onto one card for you, so long as all of the Rewards are past their 15 day activation period. Simply ask a Staff member at the sales counter. Back to Top

Can I earn Rewards while I spend Rewards?

You cannot redeem and collect rewards in the same transaction. If possible, the staff member will offer to split your purchase, allowing you to redeem Rewards on the first transaction, and collect rewards on the second one. Back to Top

I Forgot or lost my Rewards card, Can I still use/add to it?

Sorry, No Rewards Card, no Rewards. Your Card(s) are not attached to your account in any way – we can’t track them. Think of Rewards Cards like they were cash – if you don’t have them with you we can’t redeem from them or add to them! We will always offer to start you a new card, however. And remember: a lost card is lost for good. We can’t replace the value on a lost or stolen card. Back to Top

Why are all my Rewards delayed every time I add to them?

When we add Rewards to your card, the whole value on that card will be subject to the 15 day delay period. The computer is not smart enough to be able to tell today’s Rewards from those you collected previously. If you think this might be an issue – If you had hoped to redeem previously earned Rewards sooner than 15 days from this purchase – simply tell the Staff at check out and they will start you a new card. Back to Top

Can I add Rewards from a purchase I made before I had my card?

We cannot apply rewards to sales after-the-fact. We are always willing to offer you a new Rewards card in the event that you have forgotten yours, and our sales staff will always offer to start you a 365 Rewards account if you don’t have one active. If for whatever reason, you decide not to start collecting, we cannot go back and add those rewards at a later date. Back to Top


On-Line 365 Rewards Program Details

The On-Line Rewards program is very similar to the In-Store program: You earn 4% of your purchases and can use these Rewards to purchase credit towards future purchases, once the Rewards activate. There are some differences however - For instance: we need to store your Rewards in 'point' form, untill you are ready to convert them to dollars. Read below to learn more!

How do I sign up?

It’s Free, and it's automatic! Simply by entering your information and setting up an account as an on-line customer, you'll be setting up your 365 Rewards On-line membership. Most orders you place while logged into that account (Including your first order) will earn Rewards on the dollars you spend. Back to Top

How do I collect On-Line 365 Rewards?

Simple. Just shop. When your order ships, our web system will log 4 Rewards for every dollar you spend (before shipping and taxes). Those Rewards will become active after 21 days. Collect as many as you like - so long as you keep an active account at Campstore.com, your Rewards will collect and be available to you.

At this time 365 Rewards earned on-line and collected in your account at Campstore.com cannot be used when you shop In-Store at Camp Connection General Store. Nor can Rewards earned in-store be used On-Line. Back to Top

How do I see how many on-line rewards I've collected?

Log in to your account and click on '365 Rewards' (under the 'Other Features' section of your 'My Account' page). Your total of Available rewards and Pending rewards will be displayed there. Please note: The system will only display Rewards for orders that have a status of 'shipped'. If you have just placed your order and it is still 'Processing,' Your rewards will not yet be displayed.

When can I use my Rewards?

Wait 21 days after we ship your order (The 21 day period is to allow for shipping problems, returns and exchanges). After that you can convert them into credit at any time, and use them for any purchase. You can also collect them as long as you like!

At this time 365 Rewards earned On-Line and collected in your Campstore.com account cannot be used when you shop In-Store at Camp Connection General Store. Nor can Rewards earned in-store be used On-Line. Back to Top

How do I apply my 365 Rewards to an order?

When you are ready to redeem your Rewards You'll have to convert them to credit - It's easy.

Log in to your account and click on '365 Rewards' (under the 'Other Features' section of your 'My Account' page). Type in the amount of 365 Rewards you would like to redeem, then click the 'Redeem Now' button. You'll get a confirmation message and an email. The credit will be automatically applied to your next order. (Should you have more credit than the order is worth, any extra credit will be carried over to the next order you place).

Online 365 Rewards must be converted to credit in increments 100 Rewards, or $1.00.

At this time 365 Rewards earned On-Line and collected in your Campstore.com Account cannot be used when you shop In-Store at Camp Connection General Store. Nor can Rewards earned in-store be used On-Line. Back to Top

Why can't I use 365 rewards earned on-line for purchases in-store?

To allow the same 365 Rewards to be used both in-store and on-line, we would need to maintain 2 databases of customer information and we would need to track any customer info, as well as rewards levels in real time across those databases. At the moment this is beyond our technical ability to do reliable and securely. We are working on a soloution to the problem. Back to Top

Why do my Online rewards show as 'Pending'?

Any 365 Rewards you've earned will show as 'Pending' as soon as your order ships. Those Rewards will become 'Available' 21 days from shipping. You can only convert your Rewards once they are listed as 'Available.' Back to Top

Can I convert Rewards Credit Back into 365 Rewards, to use later?

No, Sorry. Once Rewards are converted to credit, they will automatically be applied to the next order you place. That credit cannot be converted back to Rewards, so be sure you are ready to spend your rewards before you convert them! Should you have more credit available than the order is worth, any extra credit will be carried over to the next order you place. Back to Top

How may on-line Rewards can I convert to credit at a time?

As many as you like, but they need to be converted in multiples of 100. Because of the way the system tracks and calculates Rewards, you can only convert Rewards into credit in increments of 100, or $1.00. (ie, 400=$4, 800=$8, 1200=$12) Back to Top

Does the on-line Rewards system round up or down on partial dollars?

The system will only round down to the nearest dollar when calculating your 365 Rewards. For each dollar you spend, the system will issue 4 Rewards. But it cannot issue Rewards in increments of less than 4. An order total of 2.00 will earn 8 Rewards, but an order of $2.99 will also only earn 8 Rewards. Back to Top

Can I earn Rewards on purchases where Gift Certificates, Credits or Converted Rewards are used as payment?

Your Rewards Credit will appear on your next order as a Gift Ceretificate. Purchases made using any form of gift certificate are ineligble to earn 365 Rewards. In other words, you cannot earn Rewards on any purchase that you make using 365 Rewards, or any form of Credit or Gift Certificate. Back to Top